aiscore Platform Privacy Notice

This page describes what we collect when you use aiscore and how we keep that data protected. We at aiscore take your privacy seriously. When you open an account, deposit funds, place bets on football (Liga 1, Piala AFF, Champions League, Premier League), esports (Mobile Legends, Free Fire, PUBG Mobile), live casino tables, or slot games, we collect personal information to verify your identity, process your payments, and comply with anti-money-laundering regulations.

We do not sell your data to third parties. We share your information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification services, and legal authorities when required by law. Our servers may sit outside your jurisdiction; however, we apply the same data protection standards regardless of server location.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday) via email or live chat. We will respond within 7 business days.

What Data We Collect on aiscore

We collect personal information in several ways. When you register an account on aiscore, we collect your full name, email address, phone number, and date of birth. We use this information to create your account, send you important notifications, and verify your identity.

During identity verification (KYC), we collect government-issued ID information (passport number, national ID number, or driver's license number) and proof of address (utility bill, bank statement, or rental agreement). We store these documents securely and use them only for verification and anti-money-laundering compliance. We do not share your ID number or address with third parties except as required by law.

When you deposit funds on aiscore, we collect payment information—your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction amount, and timestamp. We do not store your full payment credentials (e.g., credit card numbers); payment processors handle that data directly.

We also collect information about your activity on aiscore—bets placed, games played, deposits and withdrawals, bonus claims, and support interactions. We use this data to calculate your weekly cashback, track tier progression, detect fraud, and improve our platform. We do not share your betting history with third parties except as required by law or to resolve disputes.

Note: We collect only the minimum data necessary to operate aiscore and comply with regulations. We do not collect your browsing history, location data, or device identifiers unless you explicitly grant permission.

How We Use Your Data

We use your personal data for the following purposes:

  • Account management: We verify your identity, process your deposits and withdrawals, and manage your account balance and tier status on aiscore.
  • Compliance: We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations by collecting and storing your identity documents.
  • Fraud prevention: We monitor your account for suspicious activity (rapid deposits and withdrawals, duplicate accounts, use of automated tools) and may suspend your account if we detect fraud.
  • Promotions: We calculate your weekly cashback, track tier progression, and notify you of seasonal promotions during Liga 1, Piala Indonesia, Piala AFF, Idul Fitri, Idul Adha, Imlek, and Nyepi.
  • Customer support: We use your contact information to respond to support requests and resolve disputes.
  • Platform improvement: We analyze aggregated, anonymized data to improve aiscore's features, odds accuracy, and user experience.

Third-Party Data Processors

We share your data with third-party service providers who help us operate aiscore. These processors include:

  • Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks (online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals. They receive your payment method and transaction details.
  • Identity verification services: We use third-party KYC providers to verify your government ID and proof of address. These providers receive your identity documents and may store them temporarily for verification purposes.
  • Hosting and analytics: Our servers are hosted by cloud providers who may sit outside Indonesia. These providers have access to your account data but are contractually bound to protect it.
  • Legal authorities: We may disclose your data to law enforcement, tax authorities, or regulators if required by law or court order.

Your data on aiscore: key points

  • We collect only the minimum data necessary to operate aiscore and comply with regulations
  • We do not sell your data to third parties or use it for marketing without your consent
  • We share your data only with payment processors, identity verification services, and legal authorities when required
  • Your data is encrypted and stored on secure servers
  • You have the right to access, correct, or delete your data (subject to legal retention requirements)

Data Security and Retention on aiscore

We protect your data using industry-standard encryption (SSL/TLS) and secure server infrastructure. Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication in your aiscore account settings for additional security.

We retain your personal data for as long as your account is active. After you close your account, we retain your data for 7 years to comply with anti-money-laundering regulations and resolve potential disputes. After 7 years, we delete your data unless we are required by law to retain it longer.

We are not liable for data breaches resulting from your own negligence—for example, if you share your password, use public Wi-Fi without a VPN, or fall victim to phishing. We recommend keeping your login credentials confidential and logging out on shared devices.

Your Privacy Rights on aiscore

You have the right to access, correct, or delete your personal data on aiscore. To exercise these rights, contact our support team via email or live chat during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday). We will respond within 7 business days.

You also have the right to object to certain uses of your data (e.g., marketing emails). You can opt out of promotional emails by clicking the unsubscribe link in any email from aiscore or by updating your notification preferences in your account settings.

If you believe we have mishandled your data or violated your privacy rights, you may file a complaint with your local data protection authority. We will cooperate with any investigation and take corrective action if necessary.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on aiscore to remember your login status, store your preferences, and analyze how you use our platform. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use aiscore.

We use analytics tools to track aggregate, anonymized data about how users interact with aiscore—for example, which pages are most popular, how long users stay on the platform, and which betting categories are most active. This data helps us improve aiscore but does not identify you personally.

Changes to This Privacy Policy

We may update this privacy policy at any time. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of aiscore after the effective date constitutes acceptance of the updated policy. If you do not agree to the changes, you may close your account.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data, contact our support team during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday). We are available via email or live chat in your aiscore account. We aim to respond to all privacy inquiries within 7 business days.

Jurisdiction and Data Transfers

aiscore services are available only where local law permits. Our servers may be located outside Indonesia; however, we apply the same data protection standards regardless of server location. If your data is transferred outside Indonesia, we ensure that the receiving country has adequate data protection laws or that we have contractual safeguards in place.

Summary: Your Privacy on aiscore

We at aiscore are committed to protecting your privacy. We collect only the minimum data necessary to operate our platform, verify your identity, process your payments, and comply with regulations. We do not sell your data to third parties. We share your information only with payment processors, identity verification services, and legal authorities when required by law.

Your data is encrypted and stored on secure servers. You have the right to access, correct, or delete your data. If you have questions about your privacy or wish to exercise your rights, contact our support team during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday). We will respond within 7 business days and work with you to address any privacy concerns.

↑