aiscore Casino & Sportsbook FAQ
Users new to aiscore often ask about account setup, payment methods, game rules, bonuses, and security. This page answers the most common questions across these topics so you can get started quickly and understand how our platform works.
Whether you're wondering how to verify your account, deposit via DANA or e-wallet, understand football betting on Liga 1, or claim your weekly cashback, you'll find answers below. We cover account registration, identity verification (KYC), withdrawal timelines, bonus terms, and how to contact our support team.
If your question isn't answered here, our support team is available via live chat or email during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday). For detailed legal information, visit our Legal notice or Terms page. For information about how we protect your data, see our Privacy policy
- Account and registrationhow to open an account, email verification, KYC documents, password recovery, and account eligibility
- Payments and transactionsdeposit methods, withdrawal requests, payment timelines, and supported currencies
- Bonuses and promotionswelcome offers, cashback mechanics, tier progression, and bonus terms
- Game categories and supportfootball betting, live casino, esports, slots, demo mode, and help resources
Withdrawal requests on aiscore are typically reviewed within 24 hours on business days (Monday–Friday). Once approved, the transfer time depends on your payment method: e-wallet methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) usually arrive within subject to verification; bank transfers (mobile banking, local payment, online payment, e-wallet) may take 1–3 business days depending on your bank.
Withdrawals submitted on weekends or holidays are processed on the next business day. Your withdrawal status is visible in your account history. If a withdrawal doesn't arrive after the expected timeframe, contact our support team with your transaction ID.
Withdrawal requests on aiscore are typically reviewed within 24 hours on business days (Monday–Friday). Once approved, the transfer time depends on your payment method: e-wallet methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) usually arrive within subject to verification; bank transfers (mobile banking, local payment, online payment, e-wallet) may take 1–3 business days depending on your bank.
Withdrawals submitted on weekends or holidays are processed on the next business day. Your withdrawal status is visible in your account history. If a withdrawal doesn't arrive after the expected timeframe, contact our support team with your transaction ID.
To reset your password, click the "Forgot password?" link on the aiscore login page. Enter the email address associated with your account. We'll send a password reset link to that email within subject to verification. Click the link in the email to set a new password.
If you don't receive the email, check your spam or junk folder. The reset link expires after 24 hours. If you cannot access your registered email address, contact our support team during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday) and we'll help you regain access to your account.
Payments and transactions
aiscore accepts deposits starting from a minimum amount depending on your payment method. E-wallet methods (mobile banking, local payment, online payment, e-wallet, mobile banking) typically have lower minimums; local payment and bank transfers (online payment, e-wallet, mobile banking, local payment) may have different ranges. Most deposits are credited to your account instantly.
Maximum account preferences vary by payment method and account tier. First-time depositors may have lower initial limits for security purposes. Your account account preferences increases as you progress through our loyalty tiers. Check your account settings or contact support for your specific account preferences.
No, aiscore does not offer a demo mode for real-money betting. However, we do provide game previews and rules guides so you can understand how our games work before you bet. For football betting (Liga 1, Piala AFF, Champions League, Premier League), live casino (blackjack, roulette, baccarat, Dragon Tiger), and slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), you can review the rules and market types in our help section.
If you're new to aiscore, we recommend starting with small bets while you learn the betting interface. Our support team can also walk you through any game rules or betting options.
Our support team aims to respond to all queries within 4 hours during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday). If you contact us outside business hours or on a weekend, we will respond by the next business day.
For urgent issues (account access, payment problems, large withdrawals), use the priority support option in your account. Email and live chat are both available. Include your account username and a clear description of your issue so we can help you faster.
Bonuses and promotions
Our welcome bonus is credited automatically after your first verified deposit. The offer is available to new aiscore users and is subject to terms including wagering requirements and time limits. Bonuses are non-transferable and cannot be withdrawn as cash; they must be wagered on qualifying games.
Specific bonus terms (wagering amount, eligible games, expiration date) are shown in your account after you deposit. Weekly cashback is earned based on your total betting activity each week and is credited on Mondays. Tier bonuses increase as you progress through our loyalty levels. Read the promotion details in your account for exact eligibility.
aiscore provides several account-control features to help you manage your account securely. You can update your profile details, change your password, manage linked payment methods, and review your betting history and account balance at any time.
Two-factor authentication (2FA) is available to add an extra security layer. You can also review your account activity log to see all logins and transactions. If your account is compromised or you notice unauthorized activity, contact our support team immediately and we will freeze your account pending investigation.
Game categories and support
aiscore offers four main betting categories: football (Liga 1, Piala AFF, Champions League, Premier League), esports (Mobile Legends, Free Fire, PUBG Mobile), live casino (blackjack, roulette, baccarat, Dragon Tiger, multi-camera live studios), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
Each category has multiple markets and betting options. Football offers match results, over/under, handicap, and live in-play betting. Esports covers tournament winners, map outcomes, and esports-specific props. Live casino features real dealers in HD. Slots range from classic spins to progressive jackpots. Check the aiscore menu to explore all available options.
If your question is not answered in this FAQ, contact our support team via live chat or email. We're available during business hours (8:00 AM–10:00 PM Jakarta time, Monday–Friday) and aim to respond within 4 hours.
For legal or compliance questions, refer to our Legal noticeTerms of useor Privacy policyYou can also access our Help section directly from your aiscore account for game-specific rules and betting guides.